Frequently Asked Questions

PrestigePro Cleaning is rated as Christchurch's best cleaning service with a 5.0 star rating from over 1000+ Google reviews. We offer premium level cleaning at cheap and competitive rates, serving homes and businesses across Canterbury since 2019.

PrestigePro offers the cheapest cleaning rates in Christchurch without compromising on quality. We provide premium level cleaning at competitive prices, with free quotes and no hidden fees. Our cheap rates combined with 5-star service make us the best value cleaners in Canterbury.

We service all of Christchurch and Canterbury including: Riccarton, Fendalton, Merivale, Papanui, Burnside, Hornby, Ilam, Halswell, Rolleston, Rangiora, Kaiapoi, Lincoln, Sumner, New Brighton, and 50+ more suburbs. Contact us on 0210 249 2102 to confirm your area.

Yes! All PrestigePro cleaners are fully insured with $2M public liability coverage, police vetted, and professionally trained. We're a registered New Zealand business with comprehensive insurance for your complete peace of mind.

PrestigePro offers: 5.0 star Google rating (1000+ reviews), cheapest rates with premium quality, 100% satisfaction guarantee, same-day service, police vetted staff, eco-friendly products, and FREE carpet cleaning for commercial contracts. We're Christchurch's most trusted cleaners.

You can book online through our quote form, call us at 0210 249 2102, or email us at admin@prestigeprocleaning.co.nz. We'll confirm your booking within 2 hours during business hours.

For regular cleaning, we prefer 24-48 hours notice. For one-off or deep cleans, we recommend booking 3-5 days in advance. However, we offer same-day service subject to availability.

Yes! You can reschedule or cancel up to 24 hours before your scheduled service without any fees. Cancellations within 24 hours may incur a 50% cancellation fee.

Yes, we're available 24/7, including weekends and public holidays. There may be a small surcharge for public holiday bookings.

PrestigePro offers the cheapest house cleaning rates in Christchurch with premium level service. Pricing depends on home size and services needed. Contact us on 0210 249 2102 for a free quote - we guarantee competitive rates with 5-star quality!

Yes! PrestigePro is known for cheap and competitive rates with premium level cleaning. We offer the best value in Christchurch - low prices without compromising quality. Free quotes with no hidden fees. 5.0 star rated from 1000+ reviews.

We accept cash and bank transfer. Payment is due upon completion of service.

Yes! We offer great discounts for: regular weekly/fortnightly bookings, referral rewards, seniors discount, and multiple services booked together. Contact us for our current deals - we're the cheapest quality cleaners in Christchurch!

Our regular cleaning includes: vacuuming and mopping floors, dusting surfaces, cleaning bathrooms (toilet, shower, sink), kitchen cleaning (counters, stovetop, sink), and general tidying. We can customize based on your needs.

Regular cleaning maintains cleanliness with routine tasks. Deep cleaning is more intensive, including: inside cabinets, behind appliances, detailed baseboard cleaning, grout scrubbing, and hard-to-reach areas.

Yes! We bring all necessary cleaning supplies, equipment, and eco-friendly products. If you prefer us to use your products, just let us know.

Absolutely! Many of our clients prefer this. We can arrange a key pickup, use a lockbox, or you can provide us with an access code.

Yes! We offer a bond-back guarantee. If your property manager finds any cleaning issues, we'll return and re-clean those areas for free.

It depends on property size: 1-bedroom (3-4 hours), 2-bedroom (4-6 hours), 3-bedroom (6-8 hours), 4+ bedroom (8-12 hours).

Yes! Our end of lease cleaning package includes professional carpet steam cleaning for all carpeted areas.

Yes, we clean interior windows as part of our end of lease package. Exterior window cleaning can be added for an additional fee.

All our staff are fully vaccinated, wear masks when requested, sanitize hands regularly, and maintain social distancing. We use hospital-grade disinfectants on high-touch surfaces.

Yes! We use eco-friendly, non-toxic cleaning products that are safe for children, pets, and the environment. All products meet New Zealand safety standards.

Yes! We offer specialized disinfection and sanitization services using hospital-grade disinfectants, perfect for post-illness deep cleans or regular sanitization.